Support

We're here to help

Need a hand with DeepSearch? The fastest way to reach us is by email — we read every message and typically reply within one business day.

Contact us

Email support@usedeepsearch.com. To help us resolve your issue quickly, please include your device model, iOS version, the app version (Settings → About in the app), and a short description of what happened.

Subscriptions & billing

• Manage or cancel. DeepSearch Premium is an auto-renewable subscription billed through your Apple ID. Manage or cancel anytime in Settings → [your name] → Subscriptions on your iPhone.
• Restore purchases. If your Premium access isn't showing on a device, open the app and tap Restore Purchases on the paywall.
• Refunds. Purchases are processed by Apple. Refund requests are handled through Apple at reportaproblem.apple.com.

Account & data

You can clear saved items directly in the app. To request deletion of your account and associated data, email support@usedeepsearch.com and we'll take care of it. See our Privacy Policy for how we handle your information.

Common questions

• My results look incomplete or off. DeepSearch surfaces public information from across the web, which can occasionally be incomplete or inaccurate. Try rephrasing your query or picking a more specific category.
• The app is slow or a search failed. Check your internet connection and try again. If it persists, email us with the query and the time it happened.
• Which AI models are included? Premium includes AI chat with Claude, GPT, Gemini, DeepSeek and Grok.

Legal

See our Privacy Policy, Terms of Service, and EULA.

Contact

Questions or feedback? Email support@usedeepsearch.com.